To talk with a product specialist, please call Monday through Friday from 9 am to 5 pm Eastern Time. If you have questions, comments, or need personal assistance, we’re here to help. Customer Service. Payment Options If you need product service, repair, or replacement parts, please contact the Herman Miller dealer or retailer where you purchased your product. Email Us . If you have further questions relating to delivery, please email our Customer Support team at europestore_marketing@hermanmiller.com, and we’ll be happy to help out. Herman Miller: A Story of Customer Service Chris Koehncke. We also offer a quick ship option for popular configurations of select products, which can reduce the lead time significantly. They will be able to make the final determination on if the issue is specifically covered under the warranty and eligible for replacement or repair. I forwarded them my receipt, order number, and a screenshot of the order tracking page and then they stopped replying to my e-mails. Ensuring that the chair we use is comfortable, offers proper support and helps us play at optimal performance is critical to our success. Called their customer service to get an update on my delivery 2 … 888 443 4357. Our customer service team answers the phone Monday - Friday, 9 - 5 pm, or you can leave a message any time. After polishing, apply a pre-softened automotive paste wax to restore original sheen. 888 607 8804. Our holiday hours: December 24: 10am - 2pm ET December 25: Closed. Contact Us. Value is not necessarily what you paid for an item but how the product serves you over it’s lifetime. If you are not satisfied with an item purchased online from the Herman Miller Store, we will happily accept return items for a full refund within 14 days of delivery. Find dealers for business, healthcare, and government workplace furniture and services. Please contact our Customer Support team on 0800 0654 424 or email europe_online@hermanmiller.com so that we can arrange for your item[s] to be collected on a mutually agreed date. Drop in or schedule an appointment at any one of our showrooms around the globe. Herman Miller, Inc. 855 East Main Ave. PO Box 302 Zeeland, MI 49464-0302 USA Main Phone: 616 654 3000. Warranty and Service. Information, answers, and how-to guides organized so it's easy to find what you need to get the most of your Herman Miller furniture. Our customer service team answers the phone Monday - Friday, 10 - 5 pm ET, or you can leave a message any time. To maintain quality, please follow the cleaning procedures outlined here. “Now we have a process to help anticipate customer needs and put the right capabilities around the customer and the sales team,” said Walker. We’re delighted that you’ve chosen to shop with us. Herman Miller - Warranty PDF Servicing and Repairs If you need a product serviced or repaired, please contact our Customer Support team on 0800 0654 424 or email europe_online@hermanmiller.com. For questions on repairs and what’s covered, please visit our Warranty and Service page. If you are not satisfied with an item purchased online from the Herman Miller Store, we will happily accept return items for a full refund within 14 days of delivery. What are the benefits? Account. If you need a product service or repair, please email Customer Services at europe_online@hermanmiller.com. Sales. Though most of our products arrive fully assembled, some require minimal assembly. If you have any questions or problems with an order, please call us at 1800 1212 114. 852 2169 9260. Contact Us Care and Maintenance Assembly Instructions Frequently Asked Questions Accessibility Statement Shipping and Delivery Warranty and Service ... Be the first to know about Herman Miller Gaming special offers, and new product launches by email. Many of our products are covered by a 12-year warranty that includes parts and labor. Herman Miller sees Salesforce and the implementation of Sales Cloud as a real way to accelerate that development. For non-urgent customer service enquiries: ... Where to Buy; Customer Service; Contact Us; Shop the Store. Be the first to know about Herman Miller Gaming special offers, and new product launches by email. The Investor Relations website contains information about Herman Miller, Inc.'s business for stockholders, potential investors, and financial analysts. For assistance in determining the appropriate color and gloss for Herman Miller touch-up paint, contact your Herman Miller Customer Service Representative. Please contact our Customer Support team on 0800 0654 424 or email europe_online@hermanmiller.com so that we can arrange for your item[s] to be collected on a mutually agreed date. Customer Service. Fill out a brief form, and a … If you are not satisfied with an item purchased online from the Herman Miller Store, we will happily accept return items for a full refund within 14 days of delivery. Herman Miller builds all furniture to order, so each product will have a lead time, which is the time necessary to build the product. FREE Shipping Options Orders including chairs and desks – These will be delivered by a two-man team from Jan Krediet. Click the button below to fill out a brief form to email us directly. Send Us an Email. Our Authorized Retailers give you in-store access to products, and many offer the option to buy online. Please note that our opening times are 9am to 5pm – Monday to Friday. Marketing Cloud brings the customer to the forefront with personalized, timely content. Do I need an account? Fill in a brief form, and a salesperson will get in touch with you. After polishing, apply a pre-softened automotive paste wax to restore original sheen. 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